Shipping/Return Policy

Standard Service

- Standard Int'l Air Mail Shipping ( from 7 days to 21 days)

- 1- Day handling 

- All items shipped with tracking number

- Expedited Shipping to the US/UK/AU/EU (around 5 to 7 days)

 

Express Service (Extra fee)

- Expedited Shipping (2 to 5 days)

- All items shipped with tracking number

 * Free shipping only applies to select countries, to find out if you qualify please enter your address at checkout and look at the shipping options. 

 Returns

- We are happy to accept all returns within the 30-day money back guarantee and will refund the cost of shipment

- Please return the goods in its original undamaged form to one of our listed addresses and keep a copy of the receipt. 

- Once we have received and processed the goods we will issue the refund on the card you used to purchase from. 

Replacement

For Faulty or Damaged Products, please follow these steps:
1) Repackage your products
2) Email us with your order number and intent to return your purchase at cs@perfectprime.com
3) We'll Email you back with the appropriate return address.
4) Drop off at your nearest post office and send us a copy of the receipt.
5) Once we have received and processed the goods we will send you your replacement. 

 

30-Day Money Back Guarantee

Perfect Prime | Shipping | Satisfaction Guarantee Icon

Our 30-day money back guarantee gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll be more than happy to provide you with an exchange or full refund.

 

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